Limited Time Offer

Offer not applicable with any type of reduced or discounted rate employee rates, travel agent rates, FAMS, groups, weddings, complimentary or compensatory stays. Does not apply to groups or weddings. Promotion is subject to change without notice. We reserve the right to discontinue this promotion at any time.

Inclusion Resort Credit

Get 200 in daily Inclusion Resort Credit per room per night, or enjoy Unlimited Inclusion Resort Credit when you book a stay of 7 nights or more. Resort Credit can be used for spa treatments, golf, and tours. This offer applies to new and existing reservations. A 35% service fee applies to all credits redeemed. Prices and services are subject to change without notice. All prices are in USD. The resort credit applies to all nights of the reservation, as long as the arrival is within the offer's selected dates. The resort credit is non-transferable, non-cashable, and cannot be combined or accumulated with other promotions or credits, such as a 15% spa discount or other resort credits.

Unused credit due to weather-related cancellations, no-shows, or other reasons is non-refundable. Credit does not apply to tours. Service reservations must be booked in advance of arrival. Applies to transient, social groups, and wedding groups. Terms and conditions are subject to change without prior notice.

Resort credit applies to the mentioned activities only:

SPA: Applies to the regular menu and is subject to availability. It is not combinable with or applicable to other spa discounts or promotions. Applies exclusively to elemental services, subject to availability. Does not apply to SIGNATURE services or services with special promotions or discounts.

GOLF (restrictions apply): Applies towards green fees and shared carts. Additional services are available at the golf course, but they may not apply to this promotion. It is not applicable for products at the Pro Shop or for golf rounds at the regular price. Golf rounds include green fees, twilight fees, and junior fees; all other fees are excluded. The resort credit may not be used for equipment rental, extra rider fees, or other charges. Subject to space and availability. Round-trip transportation to the golf course is not included, and it is not applicable with credit. It may not be used for tournament play.

LASER TAG & BOWLING: Valid for select services only and subject to availability. Available daily from 10:00 AM to 6:00 PM. This offer is non-transferable, non-refundable, and cannot be combined with other promotions, discounts, or services. Additional services and upgrades are not included in this promotion.

Kids & Teens Stay Free

Promotion applies to ages 4-17. Children and teen’s ages must be notified on the reservation, and ages must be accurate at the time of travel (proof of age will be required upon check-in). If ages are incorrect or the traveler is over 17 years of age at check-in, the difference in the rate will be charged upon check-in. Blackout dates apply.

Round-Trip Transportation

Free round-trip transportation for 2 adults on a shared basis. This exclusive promotion is available only for direct bookings on our official website and does not apply to groups, third-party bookings, weddings, discounted rates, special rates, or tour operators. Additional guests will be charged the regular rate. Book now and experience a hassle-free arrival and departure with our complimentary transfer offer! Free transfer for two applies to new reservations with a minimum stay of 3 nights. This complimentary transportation applies to reservations made between 7 days and up to 6 months prior to the check-in date. Book within this window to take advantage of this benefit.

To confirm Transportation Service, please contact us by emailing vacationmakers@avacancun.com. At least 7 days before the arrival date, with your booking information: Full name, Hotel Name, Airline, Flight Number, Date and Time of arrival, and number of passengers. Extra passengers are subject to a charge according to the regular rate. Valid only for online bookings. It does not apply to third-party bookings. Subject to availability. Other restrictions may apply. We reserve the right to discontinue this promotion at any time.

Early Check-in & Late Check-Out

Early check-in is subject to the guest’s arrival time, with every effort made to accommodate room assignment at the earliest possible time upon arrival. Pre-check-in through the hotel app is mandatory. Guests must provide their estimated arrival time during the pre-check-in process. Late check-out may be extended until a maximum of 5:00 pm, subject to availability. Early check-in and late check-out for Suites are subject to availability at the time of arrival.

Applies only to new reservations made through the hotel's official website, Call Center, or LiveChat. Does not apply to groups, weddings, employee or travel agent rates, FAMS, complimentary stays, compensatory stays, and/or reduced rates. Promotion subject to change without notice. We reserve the right to discontinue this promotion at any time.

Blackout dates apply: March 29–April 5, 2026; December 21, 2026–January 2, 2027; March 21–28, 2027; and December 23, 2027–January 2, 2028. Terms and conditions are subject to change without prior notice.

AVA Fun Pass

The Fun Pass includes one (1) Laser Tag session, one (1) Bowling game, and one (1) Baseball Simulator experience for up to two guests per stay. All benefits may be redeemed once per stay and are non-transferable and non-cumulative. Valid for stays of three nights or longer.

Activity reservations must be requested via email at vacationmakers@avacancun.com. Reservations may be made prior to arrival or during the stay, subject to availability.

This offer cannot be combined with any other promotion, discount, or benefit. It is non-refundable, non-transferable, and may not be redeemed for cash. Restrictions apply. Offer subject to change without prior notice. Valid for stays through September 30, 2026.

Cancel For Free, Anytime

Flexible cancellation and full refund, subject to terms and conditions outlined below.

Reservations can be canceled without penalty up to the day of arrival before 3:00 pm (Cancun local time). Cancellations made after 3:00 pm, no-shows, or early departures will be subject to a penalty equivalent to 100% of the total reservation amount.

Promotion valid for reservations made from June 3 to August 31, 2026, for travel from June 3 to December 15, 2026. Benefit applicable exclusively on participating official channels: official website and Call Center. Subject to availability and changes without prior notice. Not combinable with other promotions, discounts, or benefits. Restrictions apply.